Yujexa provides sourcing and cross-border trade services. Shipping arrangements are confirmed individually for each order.
Order Preparation
Product availability, production lead time and dispatch arrangements are confirmed in the quotation or order agreement before the order proceeds.
Shipping Methods and Destinations
Available shipping methods and delivery destinations depend on the goods, shipment size and destination. Please contact us to confirm shipping availability before placing an order.
Shipping Costs
Shipping costs are quoted individually based on the shipment details and agreed delivery terms. The quotation will specify whether freight, insurance, customs clearance, duties and taxes are included.
Delivery Times
Estimated dispatch and transit times are provided for each order. Transit times may be affected by customs inspections, carrier schedules, weather and local delivery conditions. We will communicate any known changes.
Shipment Updates
Tracking details or shipping documents will be provided where available. For shipment updates, please contact our team with your order reference.
Delivery Issues
If goods arrive damaged, incomplete or different from the agreed order, please contact us promptly with your order reference, photographs and relevant delivery documents. Keep the packaging for inspection.
Contact
Email: yujiang@yujexa.com
Phone: +86 17357975199